FREQUENTLY ASKED QUESTIONS

We accept Google Pay, Apple Pay, and all major credit cards. We also offer ZipPay.

We offer free shipping within Australia and to New Zealand. Express services are available from $2.95.

We typically dispatch within 1 business day.

Our main warehouse is based in Melbourne, VIC. We also have partner fulfilment facilities across Australia.

Our free shipping service typically takes 2-6 business days. Express services takes 1-3 business days, depending on your postcode.

You may cancel your order before it is shipped. Please contact us for assistance.

Yes, as long as it is within 30 days from your purchase date and the item is still in brand new condition. Please note that there will be a restocking fee for non-faulty returns.

Please get in touch with us immediately and we will replace it for you right away.

All our products come with warranty against manufacturer defects and guarantee that cannot be excluded under Australian Consumer Laws. Please contact us and we will replace the faulty products for you. 

If a product is DOA or becomes faulty within 30 days from your purchase, we will pay for the postage associated with return. Beyond this period, customers are responsible for returning products to us.

Mac Addict

PO Box 4033

Box Hill South, VIC 3128